Legal notice

Returns & Refunds — The Drop Rack

Return Window We accept returns within 14 days of delivery for items that are unworn, unwashed, and in original condition with tags attached.

Non-Returnable Items Final sale items, intimates, and accessories are not eligible for return.

How to Return Email us at support@thedroprack.com with your order number and reason for return. We'll send you instructions within 1–2 business days.

Refunds Once your return is received and inspected, we'll notify you of approval. Approved refunds are processed within 5–7 business days to your original payment method.

Exchanges We do not offer direct exchanges. Please return your item and place a new order.